Operations

Senior Operations Business Analyst

RemoteFull-time

Build the operational infrastructure, analytics, and decision systems required to scale a high-growth AI security company.

About the role

You will operate at the intersection of strategy, finance, operations, and data. Your role will be to turn fragmented business information into reliable systems and actionable decisions. You will work closely with leadership and functional teams to understand how the company operates, identify bottlenecks, build reporting infrastructure, and establish processes that allow the organization to scale without unnecessary complexity. This role is particularly suited to someone who enjoys taking ambiguous business problems and turning them into structured analysis and repeatable systems.

Responsibilities

Build and maintain operating metrics, dashboards, forecasts, and management reporting.
Analyze company performance across revenue, customers, delivery, hiring, utilization, and operational efficiency.
Build models and analyses that support strategic and operational decisions.
Identify process bottlenecks and design scalable improvements.
Work with leadership to define KPIs and establish reliable sources of operational truth.
Automate recurring reporting and operational workflows.
Partner with Finance, Sales, Consulting, Engineering, and Research teams on cross-functional initiatives.
Conduct ad-hoc analysis and communicate findings clearly to senior leadership.
Document operational processes and establish systems that improve accountability and execution.

Requirements

5+ years of experience in business analysis, strategy, operations, consulting, finance, or a related analytical role.
Strong analytical skills and comfort working with incomplete or ambiguous information.
Advanced Excel or Google Sheets skills and strong SQL capability.
Experience building dashboards and operational reporting.
Ability to translate business questions into quantitative analyses.
Strong written communication and presentation skills.
High attention to detail and a strong sense of ownership.
Ability to work independently across multiple teams in a rapidly changing environment.